Delete Your Account

This page explains how to delete your My Train Adventure account and the data linked to it. My Train Adventure is operated by Goodrich.Digital, based in the United Kingdom.

How to delete your account

You can delete your account in either of two ways.

In the app or website

• Open My Train Adventure and sign in.
• Go to the menu and open your Profile.
• Tap Delete Account and confirm.

Your account and personal data are removed straight away when you confirm.

By email

If you cannot access the app, email us from the address linked to your account at hello [at] mytrainadventure [dot] com and ask us to delete your account. We will action the request within 30 days.

What gets deleted

Deleting your account permanently removes:

• Your account and sign-in details, including your email address.
• All of your game progress, including your points, streaks and station history.
• Your collected train cards and Rail Rivals record.
• Any other personal data we hold about you.

What we keep

We may keep some anonymised, aggregated game statistics that can no longer be used to identify you. Everything that personally identifies you is deleted.

How long it takes

In-app deletion is immediate. Requests sent by email are completed within 30 days.

For more detail on how we handle your information, see our Privacy Policy.